01
End-to-end IT transformation
Multi-track transformation initiatives from roadmap through delivery to go-live and hypercare — with alignment across business and IT domains.
01 / SERVICES
Where I make programmes steerable.
Four core areas — from roadmap to regulatory assurance, in strongly governance-driven environments.
02
Programme & portfolio management
Roadmap alignment, cross-programme dependency and demand management, portfolio transparency and prioritisation.
03
AI enablement & governance
Generative & agentic AI in practice — plus governance frameworks along the EU AI Act and GDPR for regulated organisations.
04
Change & process management
Requirements engineering, product ownership and process design (BPMN / Camunda) — from to-be modelling to rollout.
02 / SELECTED PROJECTS
Programmes that delivered.
Situation, approach, result — one sentence each.
Situation
A new Salesforce CRM stack within a transformation programme with a budget of over €20M.
Approach
Orchestrated 2 parallel workstreams, roadmap across multiple increments, cross-functional leadership.
Result
Steered go-live readiness and stabilised business-critical processes through rollout & hypercare.
Situation
Regulatory & compliance (GDPR, legal, IT security) as one of 8 parallel streams.
Approach
Led a core delivery team of 8–10 people; established a repeatable governance process.
Result
Steered 28 go-lives; governance process adopted programme-wide, compliance risk reduced.
Situation
Set up a PMO & release management for SAP S/4HANA and the online platform.
Approach
Established governance and steering mechanisms at portfolio level.
Result
Portfolio transparency across initiatives; coordinated S/4HANA release management.
Situation
Delivery of a B2B online platform (SAP Commerce) with a volume of roughly €5M and 30+ people involved.
Approach
Project, resource and budget control, leading two development teams and a service provider, client workshops and functional specs.
Result
Set up rollout management and test automation; functional concepts aligned with the product owners and delivered.
EARLIER ENGAGEMENTS · 2010–2018
Audi Automotive
Long-standing CRM mandate: campaign management, car-to-online services, B2C platform, process & system integration.
E.ON Energy
Redefinition of the lead process plus a data management & data quality framework for SAP CRM.
Daiichi Sankyo Pharma
International rollout of an online reporting system (SQL, QlikView) incl. C-level reporting.
Miltenyi Biotec Biotech
Analysis & modelling of SAP CRM target processes (ARIS/Visio), deriving user stories.
RAPS Food industry
Optimisation of sales management in SAP CRM WebUI (opportunities, account search).
IC Campus Real estate
New online booking system: IT process consulting, to-be processes & future system landscape.
03 / AI PRODUCTS · SINCE 2025
AI built first-hand — a product, not a slide.
Vendor-neutral and GDPR-compliant — from AI governance to EU AI Act compliance.
AI CostGuard
LIVEA governance platform for enterprise AI use: an EU AI Act AI inventory, continuous monitoring of vendor statements and audit-ready evidence at the push of a button — the proof layer for your AI governance.
ai-costguard.com →KI-Radar
LIVEA vetted directory answering: which AI tools is your company actually allowed to use? 270 tools across 30 categories — assessed by data processing agreement, hosting location, training data and EU AI Act class, backed by primary sources and review dates.
ai-costguard.com/ki-radar →EU AI Act Check
LIVEA free self-test: how ready is your company for the EU AI regulation? 10 questions, a maturity score (0–100), your biggest gaps and concrete next steps — in about 3 minutes.
ai-costguard.com/ai-act-check →And in client engagements: AI-assisted delivery with Claude Code — governance documentation, requirement drafts and process automation.
Selected engagements since 2010
O2 TelefónicaHiltiAudiE.ONDaiichi SankyoMiltenyi BiotecLeonhard KurzRAPS
Industries
TelecommunicationsAutomotivePharma & BiotechEnergyConstruction & IndustryReal estateConsumer goods
04 / PROFILE
Structure, governance, delivery — with AI in the toolkit.
B.A. International Management · B.Sc. Business Informatics · Oxford AI Programme (2025).
Programme and portfolio manager with over 16 years of experience in large IT transformation, digitalisation and integration initiatives. The central point of coordination between business, IT, executive stakeholders and external partners — with a strong specialisation in CRM and digital-commerce transformations (Salesforce Industries, SAP CRM/CX) in regulated, governance-driven environments, complemented by hands-on experience with generative AI.
Franz Bauer
PROGRAM LEAD · PORTFOLIO MANAGER
Freelance since 2019 · available for engagements
CERTIFICATIONS
Method & governance
PRINCE2 · Scrum Master · TÜV-certified Data Protection Officer · Train-the-Trainer (AdA).
PLATFORMS & SYSTEMS
Technology
SAP CRM/CX · SAP Commerce (hybris) · S/4HANA · SAP BW/XI · Salesforce Industries · AEM.
INTEGRATION & DATA
Interfaces & analytics
REST · JSON · XML · API design · EAI · Python · SQL · PostgreSQL · QlikView · data governance.
METHODS & TOOLS
Delivery
Agile · Scrum · Waterfall · hybrid · ITIL · BPMN/Camunda · ARIS · Jira · Confluence · Miro · Azure.
LANGUAGES
Communication
German (native) · English (C2, fluent).
CONTACT
Does your programme need direction?
Tell me briefly where it’s stuck — I’ll get back to you within 24 hours with an initial assessment.
f.bauer@itconsulting-fb.comReferences available on request.